A simple ticketing system for HR and IT questions — raised from web, mobile, desktop, or the kiosk, with comments and full status tracking on every ticket.
Ways to raise a ticket
Admin ticket queue
Ticket comments
Create, list & detail view
Custom fields, workflows, branding, roles, and compliance rules — tailored to your exact requirements.
Simple enough for a one-line question, structured enough for IT to track.
From web, mobile, or the kiosk — describe the issue and submit. It's tracked from the moment it's created.
Every ticket lands in the admin ticket management view — nothing gets lost in email or chat.
Admin and employee exchange comments directly on the ticket, keeping the full conversation in one thread.
Employees see the current status any time from My Requests or the desktop tickets panel.
A dedicated queue for HR/IT admins to view, assign, and manage every ticket raised across the organisation.
Employees raise a ticket, see their full list, and open any ticket for details — from web or mobile.
Keep the back-and-forth on a request in one place — every comment stays attached to its ticket.
No login needed — employees can raise a ticket right from the shared kiosk when something needs attention.
Raise and track tickets from the desktop agent without switching to a browser or the mobile app.
Helpdesk tickets sit alongside leave, permission, and compensation requests in one place employees already check.